REGISTRATION
When arriving for your very first appointment please arrive 10 minutes early so that we may register you in our system. Alternatively fill out our online registration form prior to your visit.
CANCELLATIONS
We all do at some point, so we get it. But please kindly let us know 24 hours in advance to avoid a cancellation fee. Should you cancel your appointment with less than 24 hours notice, you will be charged the service amount half of which will be refunded at your rescheduled appointment.
PRIVACY
Your privacy is very important to us. We collect your personal information such as your name, email and telephone number in order to create an easy client booking database and to keep you informed about all the fun stuff were up to. We know how annoying it is to get junk mail so will never disclose your personal information to any third party.
SATISFACTION GUARANTEE
Individual results may vary and are dependant on the length/volume of your natural lashes and on the type of extension you choose to have applied. Our main goal is always to cover all your expectations with our “Secret Lashing”!
MONEY BACK POLICY
No refunds.
SUPPORT
If you have any questions , concerns or feedback we would love to hear from you. Please contact us by phone or email with your thoughts.